We would love to hear from you. Whether you have a question about a specific article, would like to suggest a correction or update, or simply want to share your experience, we are always happy to connect with our readers and the wider community.
General Enquiries
For general questions, editorial suggestions, or media enquiries, please email us at: enquiries@wigtea.com
We aim to respond to all emails within 1–2 working days during normal business hours. More complex enquiries or detailed research requests may require additional time, and we will always acknowledge receipt and provide an estimated response timeframe.
Corrections & Updates
We do our best to keep all information on WigTea.com accurate and up to date. If you have noticed an error or outdated information, we greatly appreciate your help in maintaining our site’s accuracy.
When Reporting Corrections, Please Include:
- Specific Page: The exact URL or page title where the error appears
- Current Information: What our website currently states
- Correct Information: The accurate details that should replace the current information
- Source: Where possible, please provide your source (official website, recent visit, communication, etc.)
- Date: When you identified this discrepancy
We review all correction requests promptly and will update our content once we have verified the information through official sources or multiple reliable reports.
Partnership & Collaboration
For Publishers: If you represent a publications and are interested in ensuring your content is accurately featured on our site, we welcome direct communication. We maintain editorial independence whilst being open to collaboration that adds genuine value to our readers.
For event organisers, venues and local businesses: We are happy to work with organisations to ensure comprehensive and accurate coverage of attractions in your area. Please reach out to discuss how we can best serve both your promotional goals and our readers’ needs for trustworthy information.
For Industry Professionals: We welcome discussions with industry professionals, including suppliers, consultants, and other industry stakeholders who can provide valuable insights for our content.
Our Approach to Partnerships: We maintain clear editorial guidelines and will discuss any commercial arrangements transparently. Our primary commitment is to provide honest, helpful information to our readers.
Media & Press Enquiries
Journalists, bloggers, and media professionals are welcome to contact us. We can provide insights based on our research and experience covering the entertaintment sector.
Response Times for Different Enquiry Types:
- General Questions: 1–2 working days
- Correction Reports: Within 24 hours acknowledgment, full review within 3–5 working days
- Media/Press Enquiries: Same working day for urgent requests, next working day for standard enquiries
- Partnership Discussions: 2–3 working days for initial response
- Experience Submissions: 3–5 working days for review and response
Business Information
Correspondence Address: Alpha Twice Limited c/o WigTea.com
15F High Street
Chislehurst, BR7 5AB
England, United Kingdom
Please note: This address is for correspondence only. All our services are provided online, and we do not offer face-to-face consultations or services at this location.
What We Cannot Help With
To manage expectations, please note that we cannot:
- Make bookings or reservations on behalf of our readers/visitors
- Provide real-time information about queue times or operational status of events or venues
- Resolve disputes between our readers / wigtea.com visitors and venues/businesess listed on wigtea.com
- Provide detailed directions or transport advice (we recommend checking official venue websites for travel information)
For these queries, please contact the venue directly using their official contact details.
Communication Preference
Email remains our primary and preferred method of communication. This allows us to provide detailed, thoughtful responses to your enquiries and maintain proper records of our correspondence. We find this approach ensures the best possible service for our readers and partners.
Thank you for your interest in WigTea.
We look forward to hearing from you.